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Pricing

Your company's email at a clear price. Everything your team and your product need, for less than Google.

Prices include VAT. Sold through Link, Stripe's checkout.

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A busy month never cuts your mail off by surprise: each 1,000 extra emails costs Personal €1.20, Pro €0.90, and Business €0.70, and only up to the spending cap you choose. At 0, nothing extra is ever charged.

Inboxes and extra addresses

Inbox
Its own login and its own storage: one for each person, or one for a shared inbox like support.
Extra address
Lands in one of your inboxes: ventas@ can arrive in Pablo's inbox. Have as many as you like; they don't need an inbox of their own.
Domains
Use as many of your own domains as you like, on every plan.

Questions

What counts as an email?

Each message you receive is one email, and each person you send to is one: a message to three people counts as three. Extra addresses, domains and bandwidth never count as emails.

Do your own emails to me count?

No. Invoices, notices, confirmations and replies from mailingest never count toward your quota, and neither does anything you write to us.

What happens when I reach my limit?

We let you know by email at 80% and at 100%. We allow 25% more before stopping, so a busy day doesn't cut you off. After that, incoming mail waits and the senders' servers try again later, so nothing is lost, and sending stops with a clear message until next month or until you raise your spending cap.

How does the spending cap work?

You decide the most you're willing to pay on top of your plan each month. It starts at 0, which means no extras, ever. You can change it whenever you like on your Billing page. Personal has no extras: it always stops at its limit.

What about storage?

Every plan includes room for your mail. If you go over, extra storage costs Personal €0.15, Pro €0.10, and Business €0.08 per GB a month, only if your spending cap allows it. We never refuse mail because you're short of room.

Can I just buy more storage?

Yes. Add blocks of storage from your Billing page, cheaper than paying for extra GB: Personal €6, Pro €4, and Business €3 a month per block. Remove them whenever the space isn't needed.

Do you charge per contact or list size?

Never. Keep as many contacts as you like. A newsletter counts one email per person it reaches, like any other email.

Can I change plan?

Yes, whenever you like. Going up starts a new period today and takes off what you hadn't used of the old one. Going down happens when your period ends, or right away with the unused part kept as credit.

Can I get my money back?

Yes. If you cancel, we refund the part of your plan you haven't used: whichever is smaller, the time left or the emails left. For example, if you've used 90% of your emails we refund 10%. Extra emails already charged aren't refunded.

What's the difference between an inbox and an extra address?

An inbox has its own login and storage, for one person or a shared inbox. An extra address lands in an inbox you already have, so ventas@ and hola@ can both arrive in yours. Extra addresses and domains are unlimited on every plan; plans differ in how many inboxes they include.

Is VAT included? Do I get invoices?

Prices include VAT. You pay on Stripe's secure page, and your plan is sold through Link, part of Stripe: it charges the VAT for your country and emails you a receipt and an invoice for every payment, with your company's tax ID if you add it there. You can also download them from your Billing page.

How do I cancel?

From your Billing page, in a couple of clicks. Your plan runs until the end of the period you paid for, and you can still read your mail afterwards.